By Quinter Ayiera
August 13, 2026
First Assurance Managing Director Stephen Lokonyo has reaffirmed the company’s commitment to innovation and customer-focused insurance solutions aimed at strengthening its position in Kenya’s competitive insurance sector.
Speaking during a media briefing in Nairobi, Lokonyo said the company is investing in digital platforms and expanding its product offerings to meet the changing needs of customers. He noted that technology is playing a key role in improving service delivery and enhancing customer experience.
The managing director added that First Assurance remains focused on sustainable growth through strategic partnerships, efficient operations, and improved access to insurance products across the country. He also emphasized the importance of financial inclusion in increasing insurance uptake.
Lokonyo expressed confidence in the future of the insurance industry, saying the company is well-positioned to support economic growth while providing reliable protection to individuals and businesses.
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